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Dear All,
ACEBEAM W30 is discontinued due to part problems, and all W30 production has been stopped already. Sorry in advance for any inconvenience.
There will be many new products recently and in the future, which can also bring you a wonderful using experience.
Thanks for your support all the time!
Will there be a replacement LEP with similar throw?
so this means something new stronger LEP light is coming?
Now that the W30 has been Discontinued, what is going to happen to sold units in regards to the warranty the had?
I assume if you discontinued the W30 for "parts problems" then it will be impossible to honor the warranty on previously sold units, due to they can't be properly fixed or repaired if you have a big problem with parts. Please e-mail me back with a reply to both my question and comment. Thanks!!
Now that the W30 has been Discontinued, what is going to happen to sold units in regards to the warranty the had?
I assume if you discontinued the W30 for "parts problems" then it will be impossible to honor the warranty on previously sold units, due to they can't be properly fixed or repaired if you have a big problem with parts. Please e-mail me back with a reply to both my question and comment. Thanks!!
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Hello Sir,
Thanks for your attention to ACEBEAM. Don't worry, we will do our best to deal with W30 warranty problem.
Best Regards;
ACEBEAM
Does this have anything to do with the fact that the w30 is pretty much a laser? I own one so I’d like to get more specific answers. Please, and thank you Acebeam.
Also will the ones you have be sold at a lesser cost?
Does Acebeam have plans for a similar sized thrower to the W30, or is Acebeam planning on a T27 replacement using the same or similar Luminous LED from the K75?
Can you/ will you please make a Osram or Luminous thrower that can put 500,000 candela (1600 meters) into a light around the T27 size?
Hoping to hear back soon, Acebeams biggest fan!
An adjustable focus would be handy for beam size on your NEXT model!
I too would like to.know about the what you intend to do.about the warranty on W30 units already sold to us customers? My UK agent informed on Friday 5th December that you are discontinuing the W30 and W10 too. So if you can let us know what you intend to do about our warranties on these torches we would be grateful. These are highly expensive pieces of kit we have invested our money in and not just a £10 torch from Argos.
I too would like to know about what you intend to do about the warranty on W30 units already sold to us customers? My UK agent informed on Friday 5th December that you are discontinuing the W30 and W10 too. So if you can let us know what you intend to do about our warranties on these torches we would be grateful. These are highly expensive pieces of kit we have invested our money in and not just a £10 torch from Argos.
W30 Warranty? Whats Happening with it?
I too would like to.know about the what you intend to do.about the warranty on W30 units already sold to us customers? My UK agent informed on Friday 5th December that you are discontinuing the W30 and W10 too. So if you can let us know what you intend to do about our warranties on these torches we would be grateful. These are highly expensive pieces of kit we have invested our money in and not just a £10 torch from Argos.
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Hello Sir,
Thanks for your support to ACEBEAM. Do not worry, they still cover 1-Year Warranty even they are discontinued. Any question, let us know freely!
Best Regards;
ACEBEAM
I have the w30 and its a great flashlight. My record throw distance is 3.12 kms. Hope to see more of these similar lep flashlights
You pose so many un-answered questions!
1- Why was I able to purchase the W30 in Dec. After its discontinued by a 3rd party vendor of yours without being informed?
2- Am I in any danger of using the light at any time?
3- No warranty coverage of any kind now?
4- Are you offering a refund of any kind or are you just happy to take my money and Im shit out of luck?
I would like to have these and other questions answered, as well as other consumers, I'm sure! (bad PR on your part)
Awaiting your response. Thanks
Has a successor product to the w30 been announced?
Will you be making this again in the near future or making a stronger or better version of the Acebeam w30 ?? plz reply.. ty
was going to buy the w30 but it was discontinued .
Cuando lanzaran al mercado una linterna con las mismas prestaciones o superiores?, [email protected]
This is my #1 light I want. I can’t find one anywhere. Or find one of equal performance.
The Acebeam w30 is possibly the best thrower beam ever made. Having said that I think you should occasionally make small runs of it when parts are available. As of August 2020 I still have not come across a better one. I hope a run can be made in the future.
If you do'nt introduce another product with similar technology I wont be buying any of your other crap . For me it is either this or nothing else. So long as my current one lasts . After which I wont be buying any of your products again.
It's W30 replacement with adjustive focus comming with one 21700 battery ?
I have a w30 and have had no problems. What was the problem with the W30?
Have an Acebeam pocket thrower on the way (E10).
How and what is it going to be like? But is it going to be stronger than the w30
I was saving to purchase the Acebeam W30 and ready to buy but just saw discontinuation notice. Is there another version for sell or will you be putting it back on the market? Any remaining stock?