What kind of LEDs is used in D20? Does ACEBEAM offer LED replacement service?
A: It utilizes one CREE XHP35 LED.
ACEBEAM does not offer LED replacement service currently, and please do not replace the LEDs privately, as doing so may affect product performance or cause damage to the product.
How to get started?
What kind of battery can be used in D20 and how to install?
A: It is recommended to use an ACEBEAM 21700 USB-C rechargeable Li-ion battery (included).
Note: |
What does the light color mean of charging indicator?
A: Yes.
How to operate?
- ON/OFF: press and hold for > 0.5s
- Output selection: with the flashlight is ON, click the switch to cycle through Low-High-SOS-Low, and release the switch to select the mode.
- Lock: when the flashlight is OFF, press and hold the switch for 3s.
- Unlock: when the flashlight is locked, press and hold the switch for 3s.
Is it waterproof?
A: Yes, it is IP68 rated. Tough enough to support you in every moment.
What should I do if it needs repair?
A: Please refer below:
• 15-day replacement: ACEBEAM will replace any quality defective lights within 15 days of purchase.
• 5-year free repair: ACEBEAM will repair an LED light free of charge within 5 years (LEP model, battery, battery pack, charger, remote switch, and other accessories: 1 year) of purchase if problems develop with normal use.
• Limited lifetime warranty, if repair is required after 5 years from the date of purchase, ACEBEAM will charge for parts.
Please keep your warranty card in contacting the authorized distributors for after-sale maintenance, and the customer information is required to fill out if repair is needed.
Never forget why you started, and your mission can be accomplished. ACEBEAM is translated into Chinese as "top lighting, a perfect light". It also represents the original ideal of ACEBEAM brand. With our top in the industry technology, manufacturing, customer support, and 5-year warranty, there is no better time to be a part of the ACEBEAM family.