Shipping and payment
(1)Using PayPal, which is preferred.
(2)Pay by Stripe payment(Accept all major debit and credit cards from customers in every country: Visa, Master Card, American Express, Discover, JCB, Diners Club,China UnionPay.supports multi-currencies.)
(3)You can send email to [email protected] with the products you want to order, along with your shipping address and phone number. We will then create an invoice and send you an electronic invoice for payment. Once that is paid, we will ship the products.
FRAUD PREVENTION MEASURES
To reduce the increasing fraud attempts on internet sales, we reserve the right to request that you pay for your order using an electronic invoice we issue. We take each order on a case-by-case basis. We do encourage customers to pay using PayPal since it screens the credit card for us AND it provides the customer with seller fraud protection. We continue to accept all credit cards. In some instances, we will refund your credit card payment and send you an electronic invoice. Please understand it is a measure to reduce our losses due to fraudulent orders.
If you have any questions, please email [email protected] prior to placing your order.
FREE SHIPPING on all orders amount over $89.0 purchased on the ACEBEAM website.
DELIVERY TIME Orders usually will be delivered within 1 working day normally.
Tracking information will be updated on the order account & emailed once dispatched.
SHIPPING OPTIONS BELOW:
Most of orders are sent via DHL Express(3-6days) from Chinese factory (Direct delivery). Tracking here: www.dhl.com
Only a few of orders are sent via Post Officeups/Air Mail/Epacket/EUB (10-25days). Our customer service team will contact you for confirmation before delivery.Tracking here: www.17track.net/en
If you would like to change your order or shipping method, please call our office immediately or send an email to [email protected] .
If changes need to be made, we must be made quickly. Otherwise, your order will be shipped normally within 24 hours.
Our customer service team are always on hand to answer any questions, email at [email protected] We'll get back to you within 1 working day.
(1)What if I enter or provide the wrong address when placing an order?
The shipping information is automatically generated based on the "Shipping Address" entered when placing the order.
If the package is returned to us due to an insufficient address, you will be charged shipping costs to reship the package.
If you need to change your order, please call our office immediately or send an email to [email protected] or consult online at the official website
Therefore, if changes need to be made, they must be made quickly. Otherwise, your order will be shipped normally within 24 hours.
(2)Many international countries require the customer to pay customs fees/duties/taxes to accept the package. Please check in your country to determine how much you will pay to receive your package. If you refuse the package once it arrives in your country, when we receive the package back in our warehouse, we will refund your money LESS THE SHIPPING WE INITIALLY PAID.